Privacy policy

1. Privacy

Immodôme is committed to your privacy and the correct processing of your personal data as a visitor. Immodôme also guarantees the privacy of owners as regards the publication of documents associated with properties for sale on its website. The documents associated with the property offered for sale are anonymised in accordance with privacy regulations. The use of these documents is for internal use only when interested by prospective buyers. The documentation may therefore not be copied or distributed.

2. Protection of personal data

Immodôme protects your personal data in compliance with European regulations, in particular Regulation 2016/679. Any personal data you provide to Immodôme, via a registration or contact form, Immodôme remains ultimately responsible for the data processing.

All personal data you send via the website is processed via an encrypted, secure HTTPS connection. Among other things, this guarantees lawful and fair processing of your data. In addition, your personal data will not be kept longer than necessary. You are also entitled to view your data and can correct any inaccuracies yourself.

Without your consent, Immodôme does not pass on any information to third parties. Furthermore, Immodôme does not share any data with third parties from which your identity can be derived. However, general data on visitor patterns to the site may be exchanged with partners or others, but this is always done in a way that makes it impossible to identify individual visitors. You can visit www.immodome.be without providing any personal data. However, we cannot provide additional information without recording your personal data.

Immodôme employees, who have access to your personal data, are obliged to respect the confidential nature of these data.

3. What personal data is collected?

Through registration and/or contact forms, Immodôme collects the following personal data:

• Your name;
• Your address;
• Your e-mail address;
• Your telephone number;
• Your preferred language;

The aforementioned personal data is collected for the following:

• To ensure a more pleasant website visit for you;
  
• To answer and carry out your queries and orders given;
  
• To send you relevant information about products and services;
  
• To send you occasional emails with promotions, products and services that we think may be of interest to you.

In the relevant registration and contact forms, you can indicate which information you would like to receive. To do so, select the relevant box. In addition, you can inform us at any time by e-mail that you no longer wish to receive messages.

After you consent to the use of your personal data for the above purposes, it may be necessary for this information to be passed on to companies or organisations to whom Immodôme outsources its e-mail messaging or direct marketing. Should this happen, Immodôme guarantees that those companies comply with the General Data Protection Regulation.

4. Heatmaps

As Immodôme strives to optimise user experience on this website, anonymous data is kept on user behaviour. Via heatmaps, mouse movements are generated that the marketing department uses to optimise the online experience at www.immodome.be. No personal data can be identified during this process.

5. Other information collected during your visit to our site

When you visit www.immodome.be or www.immodome-object.be, read pages or download information there, Immodôme automatically records certain information about your visit. This information comes from your computer. These data do not reveal your identity. They merely indicate how many visitors access www.immodome.be, and the type of computer used to do so. This information is used to improve the website for all visitors, making subsequent visits even more enjoyable.

The following data are recorded when you visit www.immodome.be or www.immodome-object.be :

• The date and time of your visit;
  
• How many and which pages you visit during a session;
  
• The duration of your visit;
  
• Your Internet domain name (your Internet service provider or the company where you work)
• Your IP address (a number assigned to your computer when you surf the web);
• Your Internet browser (e.g. Internet Explorer or Google Chrome)
  
• Your operating system (e.g. Mac OS or Windows).
  
• Your last visited website before arriving, via a link, at www.immodome.be or www.immodome-objects.be (e.g. Google's search engine or a real estate portal).

6. Use of cookies and cookie policy

Cookies allow Immodôme to identify the device you use to visit the website. Cookies are necessary for optimal use of this website or provide certain basic functions.

What is a cookie?
A cookie is a small text file that is placed on your computer's hard disk after you visit a website. Cookies make it possible to distinguish one user from another. You will often come across cookies on websites that require you to log in. A cookie then ensures that you remain logged in while using the site..

Managing cookies:
You can avoid installing cookies by rejecting them through your browser settings. In addition, you can always delete already installed cookies from your computer or mobile device. More information on how to reject and delete cookies can be found at http://cookierecht.be.

www.immodome.be and www.immodome-objects.be uses the following cookies:

• Geo-targeting cookies: These cookies use the information your browser sends to find out in which geographical area you are located. This allows the website to be displayed correctly, adapted to your location (e.g. by displaying in the correct language). This cookie does not process any personal data.
• Registration cookies: These cookies are used when you register on a website. They inform the website whether you are already registered or not and which part of the site you can access. If you do not check the 'Remember my password' option, these cookies delete themselves after you close the browser.
• Social media related cookies: These cookies record the sharing of articles and pages via social media sharing buttons. The registration is done by the social network that created the button.
• Site performance cookies: These cookies improve the website experience by remembering your preferences. This way you don't have to set them every time you visit again.
• Site improvement cookies: If the design of a website is slightly different from the usual view, a new design may be tested at that time using the A/B testing method. In this method, you are shown, at random, 1 of the possible versions of the site. The site improvement cookie keeps track of how visitors react to the different designs. After the test is completed, improvements can be made.
• Analytics cookies: Every time someone visits a site, the web analytics software generates an anonymous third-party analytics cookie. These cookies know whether a visitor has visited the site before or not. Only on the first visit, a cookie is created. On subsequent visits, the pre-existing cookie is used. This allows the following data to be collected: the number of unique visitors, how often users visit the site, which pages users view and how long users view a particular page. This information is for statistical purposes only.
• Third-party advertising cookies: Many advertisements on websites are generated by third parties. Those third parties usually use their own cookies to track how many people have seen their ad. The companies that create these cookies, such as Google, have their own privacy policies and use anonymous cookies to show users the right ads while visiting a particular website.

7. Protection of email addresses

Your e-mail address will only be used for replying to your correspondence, unless you have consented to send other information.

8. Data protection for pixel labels

Immodôme may use so-called pixel tags. These are small graphic files that allow us to monitor the use of our websites. Using a pixel tag, the following information may be collected:

• The IP address of the computer that downloaded the page containing the label;
  
• The URL of the page on which the pixel tag appears;
  
• How long the page containing the pixel tag was displayed;
  
• The type of browser used to retrieve the pixel tag;
  
• The identification number of cookies previously placed on the computer;
  

In e-mail correspondence that has HTML capabilities, so-called format detection technology may be used. This technology can check whether you have received and opened an e-mail based on pixel tags.

9. Additional questions about privacy?

You have the right to oppose the processing of your data. You have the right to access data that Immodôme holds about you. You can also request Immodôme not to use the information by not giving its consent to do so.

If you wish to take advantage of the above options or if you have specific questions not covered in this section, you may contact by post or e-mail: Immodôme Holding BV, Sint-Katelijnevest 24, 2000 Antwerp or at info@immodome.be