Return policy

If you buy the product online and the product of is not what you imagined, you can return the product within 14 days after purchasing. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. In case of a return a 15% restocking fee applies. This is for packing, handling, and relisting of the product. 

Also, shipping costs (back and forth) are for the buyer to cover and any damage the item may incur during such time regardless of the reason for return; That is why it is important to ask as many questions as possible up front, to avoid unnecessary returns. 

If you have some doubt about a product, if it will fit, matches, or meets your needs, please inform us before your purchase. Depending on the product and the shipping process we can consult if a return would be doable. You can also make an appointment to see the product on site at the storage location.